Address
The Folio Society
Clove Building
4 Maguire Street
London
SE1 2NQ
UK
This website is owned by and operated by, or on behalf of, The Folio Society Ltd. If you have any questions regarding the website or these terms and conditions, or in the unlikely event that you have any complaints about any products purchased by you from the website, you can contact us by telephone on +1 800-617-403. Alternatively, you can email us through our contact page.
The Folio Society
Clove Building
4 Maguire Street
London
SE1 2NQ
UK
Company Registration Number: 01015675 England
UK VAT Registration Number: 235 6309 67
Canada GST Registration Number: 1240 37011 RT 0001
Australia ABN Registration Number: 61 092 468 025
New Zealand VAT number: 130-471-900
You can order online at any time or by phone 8am to 10pm (UK time), seven days a week. Visit www.foliosociety.com or call +1 800-617-403 (toll-free).
Our dedicated customer service team is available to answer your emails and take your calls between 9.30am and 5.30pm Monday to Friday (UK time).
Telephone: +1 800-617-403
Email: customerservice@foliosociety.com
Limited editions: limitededitions@foliosociety.com
The Folio Society
Clove Building
4 Maguire Street
London
SE1 2NQ
UK
Company Registration Number: 01015675 England
UK VAT Registration Number: 235 6309 67
Canada GST Registration Number: 1240 37011 RT 0001
Australia ABN Registration Number: 61 092 468 025
France VAT number: FR 36 850653148
Belgium VAT number: BE 0466.712.332
Germany VAT number: DE 326782241
Sweden VAT number: SE 502052503501
New Zealand VAT number: 130-471-900
You can order online at any time or by phone 8am to 10pm (UK time), seven days a week. Visit www.foliosociety.com or call +1 800-617-403 (toll-free).
Our dedicated customer service team is available to answer your emails and take your calls between 9.30am and 5.30pm Monday to Friday (UK time).
Telephone: +1 800-617-403
Email: customerservice@foliosociety.com
Limited editions: limitededitions@foliosociety.com
From time to time The Folio Society runs promotions and offers on selected books. Qualifying offers will either be automatically applied to your order, or you will be instructed on how to redeem it via a voucher code – on your order form, at checkout on the website, or when you place your order by telephone. All of our promotional offers are subject to the following terms and conditions:
All orders are subject to stock availability and we reserve the right to withdraw, amend or extend offers at any time, without prior notice.
Free standard delivery applies to orders that meet the minimum spend of $250 or more. Express delivery will be charged at the normal Express rate. Delivery offer excludes the purchase of limited editions which are charged at individual rates, and e-Gift cards. No cash alternative or equivalent. Offer ends 8am (UK time) Monday 31 July 2023.
Terms and conditions apply. Excludes the purchase of titles released after 31 August 2023, Limited editions, e-Gift cards and delivery charges. Voucher is one use only. Cannot be combined with any other voucher or promotion. Offer ends midnight Wednesday 20 December 2022
Excludes DC Comics: The Golden Age (1938–1956), Frederica, Iron Curtain: The Crushing of Eastern Europe 1944-1956, Roald Dahl (Set 3), The Silk Roads: A New History of the World and The Wind-Up Bird Chronicle.
One free magazine per customer with any order containing one or more titles. Excludes the purchase of e-Gift cards and Limited Editions. Offer ends midnight Wednesday, 20 December 2023 or while stocks last.
Only available to existing customers who have previously placed an order with Folio. Offer excludes the purchase of limited editions and the cost of delivery. Cannot be combined with any other voucher or promotion. Voucher valid online or by phone only. Minimum spend of $39.95 applies. One voucher per customer. One use only. Voucher valid for 30 days from date of issue.
Only available to existing customers who have previously placed an order with Folio. Offer excludes the purchase of limited editions and the cost of delivery. Cannot be combined with any other voucher or promotion. Voucher valid online or by phone only. Minimum spend of £29.95/$39.95 applies. One voucher per customer. One use only. Voucher valid for 30 days from date of issue.
From time to time The Folio Society runs promotions and offers on selected books. Qualifying offers will either be automatically applied to your order, or you will be instructed on how to redeem it via a voucher code – on your order form, at checkout on the website, or when you place your order by telephone. All of our promotional offers are subject to the following terms and conditions:
All orders are subject to stock availability and we reserve the right to withdraw, amend or extend offers at any time, without prior notice.
One free Mystery Book per order only (excludes Limited edition orders).
No cash alternatives or substitutions.
Discount excludes the cost of delivery.
Offers valid until midnight (UK Time) Thursday 18 June 2020, or while stocks last.
Click here for delivery information.
If for any reason a book does not meet your expectations, you may return it to us within 4 weeks and we will arrange for an exchange or refund (excluding postage). Please enclose a note explaining the reason for the return along with your name, address and your customer number. When returning a parcel to us we recommend you obtain proof of postage.
Our return address is:
The Folio Society
EC Group
Europa Park
Magnet Road
Grays
RM20 4DN
UK
We’re extremely proud of our books and make every effort to describe them accurately and produce them to the highest possible standards.
In the unlikely event that a book you receive is imperfect or damaged in transit, please contact our customer service team immediately. We will always provide a replacement, or when necessary, a full refund of the price paid.
Postage will be charged at a flat rate for one title, or for two or more titles, regardless of the number of volumes.
Standard charges exclude limited editions and some selected larger and heavier titles.
Number of books | Postage |
1 standard title | $25.00 |
2 or more standard titles | $48.00 |
Limited editions and other larger titles* |
Individual postage rates apply to limited editions or where specified. See order form or online checkout for further details. Please note that limited editions will be shipped separately and we are unable to deliver to PO Box addresses as a signature is required. |
Please allow 28 days for delivery from the UK.
For an additional $52, orders can be sent express. Please allow 4 to 7 days for express delivery from the UK.
Estimated delivery times are to be used as a guide only and commence from the date of despatch. The Folio Society is not responsible for any delays caused by destination customs clearance processes, postage strikes or any other courier delays beyond our control.
Deliveries on all orders are Monday to Friday only.
If an item is temporarily unavailable and cannot be supplied with your order, you will not be charged additional postage for the delayed item.
For more information on delivery click here.
If for any reason a book does not meet your expectations, you may return it to us within 4 weeks and we will arrange for an exchange or refund (excluding postage). Please enclose a note explaining the reason for the return along with your name, address and your customer number. When returning a parcel to us we recommend you obtain proof of postage.
Our return address is:
The Folio Society
EC Group
Europa Park
Magnet Road
Grays
RM20 4DN
UK
We’re extremely proud of our books and make every effort to describe them accurately and produce them to the highest possible standards.
In the unlikely event that a book you receive is imperfect or damaged in transit, please contact our customer service team immediately. We will always provide a replacement, or when necessary, a full refund of the price paid.
Your attention is drawn to the following conditions and your use of this website is subject to the acceptance of these conditions:
The website uses cookies. A copy of our cookies policy can be found here.
The text and images contained on this website belong to The Folio Society and are protected by copyright and other intellectual property rights. You may print or download text and images for personal use only but any copies retain the copyright or intellectual property notices contained in the original material. Any other use could lead to action for breach of copyright.
No part of this website may be reproduced or published without prior written permission from The Folio Society.
Your statutory rights are not affected.
Your attention is drawn to the following conditions and your use of this website is subject to the acceptance of these conditions:
The website uses cookies. A copy of our cookies policy can be found here.
The text and images contained on this website belong to The Folio Society and are protected by copyright and other intellectual property rights. You may print or download text and images for personal use only but any copies retain the copyright or intellectual property notices contained in the original material. Any other use could lead to action for breach of copyright.
No part of this website may be reproduced or published without prior written permission from The Folio Society.
Your statutory rights are not affected.