Address
The Folio Society
Clove Building
4 Maguire Street
London
SE1 2NQ
UK
This website is owned by and operated by, or on behalf of, The Folio Society Ltd. If you have any questions regarding the website or these terms and conditions, or in the unlikely event that you have any complaints about any products purchased by you from the website, you can contact us by telephone on +1 866-255-7314 (toll-free). Alternatively, you can email us through our contact page
The Folio Society
Clove Building
4 Maguire Street
London
SE1 2NQ
UK
Company Registration Number: 01015675 England
UK VAT Registration Number: 235 6309 67
Canada GST Registration Number: 1240 37011 RT 0001
Australia ABN Registration Number: 61 092 468 025
New Zealand VAT number: 130-471-900
You can order online at any time or by phone 8am to 10pm (UK time), seven days a week. Visit www.foliosociety.com or call +1 866-255-7314.
Our dedicated customer service team is available to answer your emails and take your calls between 9.30am and 5.30pm Monday to Friday (UK time).
Telephone: +1 866-255-7314
Email: customerservice@foliosociety.com
Limited editions: limitededitions@foliosociety.com
The Folio Society
Clove Building
4 Maguire Street
London
SE1 2NQ
UK
Company Registration Number: 01015675 England
UK VAT Registration Number: 235 6309 67
Canada GST Registration Number: 1240 37011 RT 0001
Australia ABN Registration Number: 61 092 468 025
France VAT number: FR 36 850653148
Belgium VAT number: BE 0466.712.332
Germany VAT number: DE 326782241
Sweden VAT number: SE 502052503501
New Zealand VAT number: 130-471-900
You can order online at any time or by phone 8am to 10pm (UK time), seven days a week. Visit www.foliosociety.com or call +1 866-255-7314.
Our dedicated customer service team is available to answer your emails and take your calls between 9.30am and 5.30pm Monday to Friday (UK time).
Telephone: +1 866-255-7314
Email: customerservice@foliosociety.com
Limited editions: limitededitions@foliosociety.com
From time to time The Folio Society runs promotions and offers on selected books. Qualifying offers will either be automatically applied to your order, or you will be instructed on how to redeem it via a voucher code – on your order form, at checkout on the website, or when you place your order by telephone. All of our promotional offers are subject to the following terms and conditions:
All orders are subject to stock availability and we reserve the right to withdraw, amend or extend offers at any time, without prior notice.
Terms and conditions apply. One free Notebook with orders of two or more titles. No cash alternative or exchange. No swaps; notebook will be allocated at random from a choice of three designs. Offer ends midnight Thursday 29 June 2023, or while stocks last.
Terms and conditions apply. One free Folio magazine with every order. No cash alternative or exchange. Offer ends 10am Friday 28 July 2023, or whilst stocks last.
Terms and conditions apply. Excludes the purchase of titles released after 1 September 2022, Limited editions, e-Gift cards and delivery charges. Voucher is one use only. Cannot be combined with any other voucher or promotion. Offer ends midnight Thursday 3 August 2023.
Excludes Neverwhere, All Hell Let Loose, Micrographia, Norwegian Wood, On Photography, Their Eyes Were Watching God, The Turn of the Screw, The Turn of the Screw, Blood Meridan, Jaws, Wolf Hall, A Christmas Carol, Arabella, A Dance with Dragons, Thor, The Postman Only Rings Twice, For Your Eyes Only, Narrative of the Life of Frederick Douglass, Byzantium, Parallel Worlds, Pole to Pole, The Secret Commonwealth, The Call of the Wild, The Farthest Shore, The Neverending Story, Marvel: Black Panther, I Capture The Castle, Tehanu, Pet Sematary, Faceless Killers, Marvel: Doctor Strange, Monkey, The Pale Horse, Consider Phlebas, Roadside Picnic, Childhood’s End, Interpreter of Maladies, The Order of Time, The Right Stuff, Stalin, Operation Mincemeat, Rubicon, The Old Patagonian Express, The Innocents Abroad.
Only available to existing customers who have previously placed an order with Folio. Offer excludes the purchase of limited editions and the cost of delivery. Cannot be combined with any other voucher or promotion. Voucher valid online or by phone only. Minimum spend of $39.95 applies. One voucher per customer. One use only. Voucher valid for 30 days from date of issue.
Only available to existing customers who have previously placed an order with Folio. Offer excludes the purchase of limited editions and the cost of delivery. Cannot be combined with any other voucher or promotion. Voucher valid online or by phone only. Minimum spend of £29.95/$39.95 applies. One voucher per customer. One use only. Voucher valid for 30 days from date of issue.
From time to time The Folio Society runs promotions and offers on selected books. Qualifying offers will either be automatically applied to your order, or you will be instructed on how to redeem it via a voucher code – on your order form, at checkout on the website, or when you place your order by telephone. All of our promotional offers are subject to the following terms and conditions:
All orders are subject to stock availability and we reserve the right to withdraw, amend or extend offers at any time, without prior notice.
One free Mystery Book per order only (excludes Limited edition orders).
No cash alternatives or substitutions.
Discount excludes the cost of delivery.
Offers valid until midnight (UK Time) Thursday 18 June 2020, or while stocks last.
As you are aware, there is still some disruption to international air travel due to the Covid-19 virus. As most of our parcels travel from the UK on commercial flights, we are working hard with our delivery partners to minimise the disruption to our deliveries. For your safety, all deliveries will take place in accordance with local restrictions and policy.
You pay a flat rate if you order one title; another flat rate when you order two or more titles - so the same price for two titles upwards, however many titles are ordered.
Standard charges exclude limited editions and some selected larger and heavier titles.
We normally advise up to 28 days for delivery as all our books are shipped from the UK. However, the current situation means that we are not able to guarantee this delivery time at present.
Delivery on all orders are Monday to Friday only.
Number of books | Postage |
1 standard title | $32.00 |
2 or more titles | $60.00 |
Limited editions and other larger titles | Individual shipping rates apply to limited editions or where specified. See order form or online checkout for further details. You will receive tracking information for this service and there are currently no delays. Please note that limited editions will be shipped separately and we are unable to deliver to PO Box addresses. |
Due to the current Covid-19 situation, we recommend that you use our express delivery service. There are no reported delays to this service.
You pay a flat rate if you order one title; another flat rate when you order two or more titles – so the same price for two titles upwards, however many titles are ordered.
Express charges exclude limited editions and some selected larger and heavier titles.
We are unable to deliver express orders to PO Box addresses as a signature is required.
Number of books | Postage |
1 standard title | $66.00 |
2 or more standard titles | $85.00 |
Limited editions and other larger titles | Individual shipping rates apply to limited editions or where specified. See order form or online checkout for further details. You will receive tracking information for this service and there are currently no delays. Please note that limited editions will be shipped separately and we are unable to deliver to PO Box addresses. |
Please allow 3 to 7 days for express delivery from the UK. You will receive tracking information for this service and there are currently no delays.
Deliveries on all orders are Monday to Friday only.
If for any reason a book does not meet your expectations, you may return it to us within 4 weeks and we will arrange for an exchange or refund (excluding postage). Please enclose a note explaining the reason for the return along with your name, address and your customer number. When returning a parcel to us we recommend you obtain proof of postage.
Our return address is:
The Folio Society
EC Group
Europa Park
Magnet Road
Grays
RM20 4DN
UK
We are extremely proud of our books. We make every effort to describe them accurately and produce them to the highest possible standards. In the unlikely event that a book you receive is imperfect or damaged in transit, please contact our customer service team immediately. We will always provide a replacement, or when necessary, a full refund of the price paid.
Postage will be charged at a flat rate for one title, or for two or more titles, regardless of the number of volumes.
Standard charges exclude limited editions and some selected larger and heavier titles.
Number of books | Postage |
1 standard title | $16.00 |
2 or more standard titles | $29.00 |
Limited editions and other larger titles* |
Individual postage rates apply to limited editions or where specified. See order form or online checkout for further details. Please note that limited editions will be shipped separately and we are unable to deliver to PO Box addresses as a signature is required. |
Please allow 28 days for delivery from the UK.
For an additional $50, orders can be sent express. Please allow 3 to 7 days for express delivery from the UK.
Estimated delivery times are to be used as a guide only and commence from the date of despatch. The Folio Society is not responsible for any delays caused by destination customs clearance processes, postage strikes or any other courier delays beyond our control.
Deliveries on all orders are Monday to Friday only.
If an item is temporarily unavailable and cannot be supplied with your order, you will not be charged additional postage for the delayed item.
For more information on delivery click here.
If for any reason a book does not meet your expectations, you may return it to us within 4 weeks and we will arrange for an exchange or refund (excluding postage). Please enclose a note explaining the reason for the return along with your name, address and your customer number. When returning a parcel to us we recommend you obtain proof of postage.
Our return address is:
The Folio Society
EC Group
Europa Park
Magnet Road
Grays
RM20 4DN
UK
We are extremely proud of our books. We make every effort to describe them accurately and produce them to the highest possible standards. In the unlikely event that a book you receive is imperfect or damaged in transit, please contact our customer service team immediately. We will always provide a replacement, or when necessary, a full refund of the price paid.
Your attention is drawn to the following conditions and your use of this website is subject to the acceptance of these conditions:
The website uses cookies. A copy of our cookie policy can be found here.
The text and images contained on this website belong to The Folio Society and are protected by copyright and other intellectual property rights. You may print or download text and images for personal use only but any copies retain the copyright or intellectual property notices contained in the original material. Any other use could lead to action for breach of copyright.
No part of this website may be reproduced or published without written permission from The Folio Society.
Your attention is drawn to the following conditions and your use of this website is subject to the acceptance of these conditions:
The website uses cookies. A copy of our cookie policy can be found here.
The text and images contained on this website belong to The Folio Society and are protected by copyright and other intellectual property rights. You may print or download text and images for personal use only but any copies retain the copyright or intellectual property notices contained in the original material. Any other use could lead to action for breach of copyright.
No part of this website may be reproduced or published without written permission from The Folio Society.