Postage, Delivery and Returns



Postage and Delivery

Standard Delivery

Last order date for Christmas: midnight EST 8 December.

Shipping is capped at $10.00 for despatches of 1 or more books on your first purchase.
Please allow 28 days for delivery from the UK.

Express Delivery

Last order date for Christmas: midnight EST 14 December.

For an additional $25, orders can be sent express. Please allow 3 to 7 days for express delivery from the UK.

Delayed Items

If an item is temporarily unavailable and it cannot be supplied with the rest of your order, you will not be charged additional postage for the delayed item.

*Limited Editions

On limited editions and other large and heavy items or books of high value, postage charges vary. The postage charge that applies will be itemised in your basket. These items are usually sent separately from standard book orders. For further information please contact customer service.

Please note we are unable to group together more than one order in a single despatch, even if the orders are placed on the same day.

If you are at all concerned about your delivery, or have any further questions, please contact us here .

Returns

Returns Service

If for any reason a book does not meet your expectations, you may return it to us within four weeks and we will arrange for an exchange or refund (excluding postage). Please enclose a note explaining the reason for the return along with your name, address and your membership or customer number. When returning a parcel to us we recommend you obtain proof of posting.

Our return address is:

The Folio Society
EC Group
Europa Park
Magnet Road
Grays
RM20 4DN

Service Promise

We are extremely proud of our books. We make every effort to describe them accurately and produce them to the highest possible standards. In the unlikely event that a book you receive is imperfect or damaged in transit, please contact our customer service team immediately. We will always provide a replacement, or when necessary, a full refund of the price paid.


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  • Clove Building, 4 Maguire Street, London SE1 2NQ
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© The Folio Society 2017