Delivery

Rest of the World Delivery

EU Europe*

Service	Transit Time	Carrier	1 Book	2 Books or more
Delivery	2 – 6 days	Federal Express	£25.00	£32.00

Tracking information and delivery options will be confirmed by email. You can also track your order via 'My Account' if you have created an account. All our books are sent from the UK.

* EU Europe: Austria; Belgium; Denmark; Finland; France; Germany; Malta; Netherlands; Ireland; Italy; Portugal; Spain; Sweden

In EU Europe tax will be charged at checkout at your local rate.

From 1 July 2021 Folio will only be able to deliver orders via our express courier service to the following countries:

Austria; Belgium; Denmark; Finland; France; Germany; Malta; Netherlands; Ireland; Italy; Portugal; Spain; Sweden.

We are currently not able to deliver to the following countries: Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Luxembourg, Poland, Romania, Slovakia, Slovenia

All other Countries (Excluding UK, EU Europe*, USA, Canada and Australia)

Country	Standard		Express
Country	1 Book	2 Books or more	Per order
Algeria, Angola, Benin, Botswana, Burkina Faso, Cameroon, Cape Verde, Chad, Côte d’Ivoire, Djibouti, Egypt, Ethiopia, Gabon, Gambia, Ghana, Kenya, Lesotho, Liberia, Madagascar, Malawi, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Senegal, South Africa, Seychelles, Swaziland, Tanzania, Togo, Uganda, Zambia	£35	£65	£100
Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bonaire, Sint Eustatius and Saba, British Virgin Islands, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Honduras, Jamaica, Martinique, Nicaragua, Panama, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Trinidad and Tobago, Turks and Caicos, Virgin Islands (US and UK), Wallis and Futuna	£40	£80	£90
American Samoa, Armenia, Azerbaijan, Bangladesh, Bhutan, Brunei, Cambodia, China, Cook Islands, Fiji, French Polynesia, Guam, Hong Kong, India, Indonesia, Japan, Kazakhstan, Kyrgyzstan, Laos, Macao, Malaysia, Maldives, Marshall Islands, Micronesia, Mongolia, Nepal, New Caledonia, Northern Mariana Islands, Pakistan, Palau, Philippines, Reunion, Samoa, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Timor, Tonga, Uzbekistan, Vanuatu, Vietnam	£25	£38	£60
Aland Islands, Albania, Faroe Islands, Georgia, Iceland, Liechtenstein, Macedonia, Moldova, Monaco, Montenegro, Norway, San Marino, Serbia, Switzerland, Turkey, Ukraine, Vatican City	£25	£38	£60
Bahrain, Israel, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates	£25 (Services Suspended)	£38 (Services Suspended)	£75 (Severe Delays)
Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guyana, Guyana, Mexico, Paraguay, Peru, Suriname, Uruguay	£40	£80	£90
	1 Book	2 Books or more	1 Book	2 Books or more
Australia, New Zealand	£30	£50	£40	£80

*All our orders are shipped from the UK. For standard shipping please allow up to 21 days for delivery and 7 days for express.

Tracking information and delivery options will be confirmed by email. You can also track your order via 'My Account' if you have created an account.

In Australia, GST will be included at checkout on both books and postage, ensuring no additional import taxes will be due upon delivery. Orders over $1000 in value may be subject to additional clearance by customs.

In other countries your order may be subject to import duties and taxes which are levied once the goods reach the specified destination. These charges must be borne by the receiver. We have no control over import duties and taxes and cannot predict what they may be. Customs policies vary by country. Please contact your local customs for further information.

Limited Editions

Limited edition items are made to order, individually hand-numbered, and available in strictly limited quantities. For security and insurance reasons, we can only provide express delivery for orders that include these titles.

Service Restrictions

If you do not see your country on our list, then unfortunately we currently do not deliver there. We are sorry for the inconvenience.

If you have any questions, please contact us at customerservice@foliosociety.com

Returns and Replacements

If for any reason a book does not meet your expectations, you may return it to us within 4 weeks and we will arrange for an exchange or refund (excluding postage). Please enclose a note explaining the reason for the return along with your name, address and your order number. When returning a parcel to us we recommend you obtain proof of postage. Please allow up to 14 days for a refund.

Our return address is:
The Folio Society
EC Group
Europa Park
Magnet Road
Grays
RM20 4DN
UK

Service Promise

We are extremely proud of our books and make every effort to describe them accurately and produce them to the highest possible standards. In the unlikely event that a book you receive is imperfect or damaged in transit, please contact our customer service team immediately with a few photos of the problem.

We will always provide a replacement, or when necessary, a full refund of the price paid.

Limited edition items are made to order, individually hand-numbered, and available in strictly limited quantities. To protect the integrity of the limitation and for quality control purposes we do ask that you return the book before we can issue a replacement or refund. To arrange this please contact us at customerservice@foliosociety.com

CONTACT US

Contact us on +44 207 400 4200
Or email customerservice@foliosociety.com
Our team are available and will be happy to help:
Monday – Friday 8am to 10pm (UK time)
Saturday – Sunday 9am to 5pm (UK time)

How can we help?

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